Thompson Rivers University
Thompson Rivers University

Accommodation Dispute Resolution Procedure

If a student with a disability disputes the accommodation that has been recommended or provided by the university, the student should take the following steps to resolve the disagreement informally:

  • At any time during the stages outlined below, a student with a disability can elect to meet with the Director of Student Affairs for guidance and to discuss their rights and responsibilities as well as those University policies which pertain to the disagreement.
  • A student may request a third party to accompany them to the meetings suggested below in sections c through e, for support and/or assistance in discussing the disputed accommodation(s) and how it relates to the student’s disability.
  • A student shall first meet with the staff and/or faculty member involved in the accommodation decision as soon as possible in an attempt to resolve the situation. If the situation is not resolved to the student’s satisfaction at this stage then:
  • The student shall meet with the staff or faculty member’s Supervisor or Chair. If still unresolved:
  • The student shall meet with the staff or faculty member’s Director, AVP or Dean;
  • If the issue remains unresolved, the student can then elect to proceed with an appeal in accordance with the appeal procedure as set out in the Student Academic Appeals Policy ED 4-0

If the student is not satisfied with the outcome of the university appeals process, the student can pursue the following formal processes in an attempt to resolve the situation:

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