True Colours Manage Conflict and Create Personal Success- Course 1 (foundation)- XSLF 0770
Use the engaging personal assessment program to fine tune what suits you best and what will create the most success for you at work and home. Learn ways to understand others, to avoid conflict, to communicate more easily and to know that you are being heard.
Date: May 6; Saturday. 9 am - noon
Project Management- XWRK 0260
Tools & Techniques, Level 1
This 2-day workshop provides a comprehensive overview of project management techniques so you can effectively plan, manage and control projects based on the standards of the Project Management Institute. Every participant receives two full days of instruction, comprehensive PM reference binder, certificate of completion and project manager’s toolkit.
Date: Apr 20 & 21; Thursday & Friday, 8:30 am - 4:30 pm
World Host Fundamentals- XTOU 0530
This participatory 7-hour workshop addresses the basics of excellent customer service. From handling customer complaints to making great first impressions you will leave with proven and effective techniques to foster repeat business and positive word-of-mouth advertising.
Date: May 12; Friday. 9 am - 4:30 pm