Mail

Contact

Trudy Gabrielli
Phone  (250)  828-5393
Fax       (250)   828-5086

Mail Room Overview

Thompson Rivers University contracts its mail service through BC Mail Plus - a division of the product sales and services within the BC Ministry of Management Services.  The mail rates given are effective January 2009.

We are charged for services based on a blended rate meaning we are given a better rate for the mail because we are part of the larger government in-house service for delivery of house mail. Mail bound for Government Ministries as well as many school districts, universities and crown corporations are identified as "House Mail" and must be rubber-stamped as such. This mail does not go to Canada Post, but goes through the BC Mail system.

BC Mail Plus does all the metering of mail for Thompson Rivers University's outgoing mail.

General Information

1. Letters may be unsealed but must have the flaps down.  Please use elastic bands for bundles.  BC Mail Plus machinery will seal and post mark letters automatically.
2. All outgoing mail must have a return department address (ie. Purchasing Division, or TRU World, not just TRU)
3. Flats must be sealed and the out of country ones highlighted.
4. Small packages and parcels must be inspected to ensure they are wrapped securely.  If staples must be used to seal the items, then the visible staples must be "taped off".  Canada Posts' machinery does not like staples.  Out of country items must be labeled as to contents and value (this is required for the customs declaration) along with phone numbers, address and "To" & "From" to be cleary marked on the package. Out of country returns to vendors must have a custom declaration completed by the TRU mail service.

Note: Departments are responsible to separate "Out of Country" mail from "Domestic" mail.

From/To Border Security Requirements on USA and International Items

Customers sending items to the U.S.A. and International destinations must provide complete sender and addressee information.  Items without sender, addressee and telephone information could be denied entry into the U.S.A. and other countries because of tightened border security requirements worldwide.