Thompson Rivers University
Thompson Rivers University

Frequently Asked Questions

Read questions and answers about the Sustainable Parking Framework here.

Tickets

 I purchased a ticket in one lot but moved my vehicle to another lot. Is my ticket still valid?

Yes, a ticket purchased at TRU is valid in all lots, except as noted below:

  • Tickets are not transferrable from one vehicle to another.
  • Purchased tickets do not apply to metered parking.
 How can I pay a fine?

By mail:
Parking Office in the Bookstore or
Financial Cashier, Old Main Building, OM 1614
805 TRU Way
Kamloops, BC
V2C 0C8

In-Person:
Parking Office in the Bookstore or
Financial Cashier, Old Main Building, OM1614

Online:
Impark
When paying fines online, choose: City of Infraction: BC Interior, Thompson Rivers University.

 How can I appeal a fine?

A Parking Appeal and Advisory Committee (composed of staff, students, faculty, and administrative members) will hear appeals in regard to all parking violations.

Appeals must be presented in writing within 10 calendar days of receipt of the violation notice. There is a $25 appeal fee that must be submitted at the time of the appeal application. The appeal will not be heard by the Appeal Committee without the $25 fee).

If the appeal is successful, the fee will be returned; if unsuccessful, the fee will be used to discharge the ticket. Further information on filing appeals for warnings, fines, or towing is available from the Parking Office.

PAAC Terms of Reference

Parking Appeal Form

 Why can TRU give me a fine?

TRU owns the land on which the campus is located. Users of the campus are permitted to bring vehicles onto the campus, provided they comply with TRU's applicable policies and rules. Any vehicles in violation of these rules are subject to an immediate $25 fine (payable to TRU). By bringing a vehicle onto campus, users accept the application of TRU's applicable policies and rules.

All unpaid fines may be referred to a collection agency and all further violations will result in the vehicle being towed. Towing charges of approximately $110 plus $25 per day thereafter, are set by and payable to the towing company.

 I heard that TRU doesn't tow vehicles for parking infractions. Is that true?

Absolutely not. Some 143 vehicles were impounded between September 2005 and August 2006. If the remedy for a parking violation is impoundment, a tow truck will be summoned without hesitation.

Finding Parking

 How many parking stalls are there on campus?

There are over 2,200 parking stalls available at TRU.

 How long does it take to get around campus?

Depending on where you park, and which building you're going to, walking time ranges from a couple of minutes for a building nearby to about 15 minutes if you have to go across campus.

 How can I improve the odds of finding a parking spot?

The peak demand for parking coincides with peak periods for classes. Typical peak periods are Tuesdays through Thursdays. The worst times to drive on campus are between 8:15 a.m. and 10:30 a.m. weekdays, and 8:15 a.m. and 3:30 p.m. Wednesdays. Demand for parking is lowest on Fridays.

Changes introduced to TRU's classroom scheduling have resulted in a levelling of classroom demand, which will relieve some of the parking congestion.

Time of day is a key factor affecting the availability of parking. Given that many of the prime locations are full by mid-morning, arriving early or going directly to a lot at the perimeter of campus such as N or W will improve your chances of finding a parking spot immediately.

 Can I park where no signs are posted?

Areas throughout the campus not posted or designated as parking areas are considered No Parking areas.

Other

 Are accessible parking spots available?

Accessible parking stalls are available in various areas on campus. Their use is restricted to vehicles displaying valid provincial placards. Payment is required along with the disability permit. » More information

 What do I do if a meter is not working?

Contact Parking Services at 250-828-5368. Tell us which ticket dispenser or meter is not working, plus your licence plate number. The parking attendant will be notified of the problem.

 What if I need vehicle assistance?

Parker Pete Motorist Assistance offers these complementary services to Impark customers:

  • Need fuel?
  • Keys locked in vehicle?
  • Dead battery?
  • Flat tire?
  • Need a tow?

Call toll-free 1-877-771-PETE (7383). All calls received are coordinated, with services performed by an authorized third-party.

If a tow is required, Impark will make arrangements but you must pay the cost.

 Are there alternatives to parking on campus?

Yes, TRU is served by scheduled transit service. Students enjoy unlimited access to transit through U-Pass. A carpooling service is also available. Other alternatives include riding your bicycle or walking to campus.