Thompson Rivers University
Thompson Rivers University

Student Remote Access: Network Drives

During this process, do not close your browser as you will lose your Remote Access Connection.

Your network shares are included in Remote Access, on the lower left hand of the screen.

Using Network Explorer

  • The Java based Network Explorer displays the file system on the local machine in the left pane and the remote location in the right pane.
  • The right pane allows you to browse network domains and computers, and their associated file shares.
  • Using the two panes, you can manipulate files and copy between the remote and local file systems.
  • Users can also set up bookmarks from within Network Explorer to quickly navigate through networks from the portal level.

About the Network Explorer Toolbars

  • Each pane has a toolbar with a set of icons for commonly used operations.
  • Hovering the mouse cursor over these icons displays convenient tool tips to the user.
  • Dragging the toolbar by the dotted line on the left side of it, or by an empty area at the right, undocks the toolbar into its own window.
  • To re-dock the toolbar, simply close the window.

network explorer bar

  • The toolbar for the remote pane includes the Bookmarks button, while the local pane does not.
  • Bookmarks serve as useful shortcuts to quickly access different network locations.
  • Users can create bookmarks by using the bookmark option on the right-click menu.
The buttons on the toolbar, from left to right, provide the following functions:
  • Back: Traverses back in the history. Sets the current view of the window to the previous location in history. This icon is dimmed if there is no previous history location. Network Explorer maintains a 20-operation history for each pane.
  • Forward: Traverses forward in history. This icon is dimmed if there are no forward locations in history.
  • Up: Traverses up the directory tree to the parent directory of the current view. This icon is dimmed if the current view is of the root directory or if the parent directory cannot be resolved.
  • Sort: Reverses the order of the listed files.
  • Refresh: Refreshes the current view by either polling the local file system or remote network via the appliance. The refresh icon is dimmed in the remote window while its contents are being refreshed.
  • New Folder: Creates a new folder within the respective file system. Clicking this icon will bring up the "New Folder" dialog box, allowing the user to assign a name to the new folder. This icon is dimmed when the location of the window is such that a new folder cannot be created. (eg. Root of a Windows filesystem, domain list, machine list)
  • Copy: Copies the selected file(s)/folder(s) to the location of the remote window. Clicking this icon will bring up the "Copy" or "Move” dialog box that will show the status information of the copy procedure. If the file being copied already exists, a new dialog will show up asking the user whether or not the existing file should be replaced. The copy icon is dimmed when there are no selected files/folders to copy (eg. Nothing selected, drive or domain is selected). It is also dimmed if the remote location cannot accept files copied to it (eg. domain list, machine list).
  • Delete: Deletes the selected files or folders.
  • Bookmarks: (Remote pane only) Displays the list of bookmarks. You can create bookmarks by using the bookmark option on the right-click menu.

Network Explorer uses the Java browser plug-in to increase usability by mimicking the common Windows Explorer interface. This features drag and drop and multiple file selection capabilities. With the help of the HTTPS protocol, Network Explorer securely transfers encrypted files and information to and from the EX-Series appliance. The appliance communicates this data to the individual machines on the remote network.

To use the Java based Network Explorer, you must have the latest java runtime environment installed on your computer. To download the latest Java and JRE versions, visit

In Network Explorer, each pane has its own controls and displays a Location Bar, which shows the current path of each window. Entering a path in the Location Bar will take you to the specified location. Use backward slashes in the path for a Windows resource; otherwise, use forward slashes.

The remote pane may take some time to refresh, since the application needs to poll the EX-Series appliance for its contents. During such a procedure, the remote pane is grayed out and a "Cancel" button is displayed. Clicking the Cancel button will cancel the current operation and revert the remote pane to the previous location.

If the contents of the local or remote pane extend beyond the size of the window, a scrollbar will appear in the respective pane. You can scroll the window by using the scrollbar or by using a mouse wheel.