Computer Lab Support
How To Contact Us
Located: Old Main in OM1326
Phone: 250-828-5332
E-Mail: labsupport@tru.ca |
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Our Services
Computer Lab Support staff are available to serve the needs of students, faculty, and staff by providing computer lab information, assistance, and technical support for computer equipment and software utilized in the labs and classrooms on campus.
Additional support includes:
- provide students with information about the Network account which includes a lab computer user login and password for saving files to the TRU student file server and wireless authentication for on-campus internet access.
- reset forgotten passwords for your Network Account, myTRU portal, Blackboard, or Moodle accounts.
- provide assistance in using lab computers, printers and software.
- fix lab computer and printer issues.
- monitor the resources available in labs and ensure optimal equipment performance.
- assist students with the recovery of lost or damaged files.