Phones & Voice mail

The following documents will help you to use your VOIP telephone and setting up your voicemail

  Voicemail Instructions

  VOIP Telephone Quick Reference Sheet

  VOIP Telephone User Guide

Link to Telbook - our electronic phone directory

To call a voice mail box directly:

At any campus phone dial 7* , wait for the voice mail to say hello, then press * again and the local # of the person who's voice mail box you want to leave a message on. You will be connected directly to that persons voice mail box where you can leave your message.

To transfer a call directly to a voice mail box:

Press the transfer key, then dial 7*, wait for the voice mail to say hello, then press * again and dial the local # and then hang up.

Telephone & Telbook - Moves, Adds, and Changes Procedure (Sept. 2010):

When staff or faculty request changes to a telephone local location, listing or voice mail, they should contact their divisional secretary to have them to make the request.

Divisional Secretaries / Administrators

To make changes we require the following information.

Where did the previous user go….retired, on sabbatical, quit, sharing or moved?
If moved to which new location, and then where did that previous user go….and so on.
Require local number(s) involved and room #(s) moving from and to. (This can get quite involved and the secretary is often the person who will know.)
If users are sharing do they require a treed voice mail box?
Is the user on a sabbatical ? Do they require their voice mail box for messages during their leave etc?
Has the ASAR form been completed for the person if new?