Information Technology Services

GroupWise FAQ @ TRU (How do I use GroupWise?)

Basics

Advanced

Access GroupWise away from the Office

Hints & Tips

Basics

• How do I send a message?
• How do I read a message?
• How do I reply to a message?
• How do I forward a message?
• How do I delete a message?
• How do I undelete a message if I deleted it by accident?
• How do I create folders and store messages in them?
• How do I print a message?
• How do I work with my calendar?
• How do I setup an appointment for one person?
• How do I setup a recurring appointment?
• How do I print my calendar?

Advanced

• How do I search for a message?
• How do I work with my address book?
• How do I setup a mailing list?
• How do I give someone else (e.g. my secretary) access to my schedule?
• How do I setup an appointment for a group of people?
• How do I setup an alarm on an appointment?
• How do I manage a resource (e.g. meeting room)?

• How do I view several people's calendars at one time?
• How do I spell-check my message before I send it?
• How do I attach a signature to my email messages?
• How do I send a spread sheet, word processing document, digital pictures, etc. as part of my email message?
• How do I manage my trash (deleted messages)?

Access GroupWise away from the Office

• How do I get access to my email and schedule away from the office?
• Try WebAccess Now!
• How do I setup a GroupWise password? (Note: Required for Access from Home)

Hints and Tips

How do I make GroupWise remember where and how big I like my message windows?

If you maximize a GroupWise window it will only stay maximized while your working on it. If you want GroupWise to remember how to size your window the next time you run access it pull the edges of the window into the shape you want and then close the window. The next time you open it (for example an email message) GroupWise should remember the size and position of the window.

After the GroupWise client was installed I have to click on "File" and then "Exit" to exit Excel. Before I could just click on the "X" button in the top right hand corner of the Excel Window. Why?

Because. If you would like to see a technical explanation click here . 

What is the Staff Folder?

The Staff Folder is a "shared" GroupWise folder that contains messages from the staff email list. All GroupWise users should be given read-only access to this folder. If you don't contact Information Technology Services (6800).
If you prefer you can unsubscribe from the staff list and check messages in this folder periodically. Staff messages are saved for two months and then deleted.

How does GroupWise wrap long lines of text when a message is sent to a non-GroupWise user?

GroupWise automatically wraps words onto the next line when the lines length exceeds 72 characters.