Thompson Rivers University
Thompson Rivers University

How to access our services

Service Catalogue

All clients may contact the IT Service Desk through the following methods:

Phone: 250-852-6800 or 6800 in Kamloops

(Toll free in Canada & US: 1-888-852-8533)

Walk-in: Kamloops – Computer Lab Support Old Main - OM1326 and BCCOL – first floor

E-mail: ITServiceDesk@tru.ca

Web site: www.tru.ca/its     Twitter: @TRU_ITServices

Students must have their TRU Student number (T-ID) ready when calling.

Priority will be given to phone and walk-in traffic during regular operational hours. Service Desk staff will respond to voice mail within 2 working hours and e-mail within 4 working hours. Response time may vary depending on request volumes.