Thompson Rivers University
Thompson Rivers University

Service Level Agreements

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Service Description

To initiate and manage Service Level Agreements with TRU faculties and campus groups for IT Services and support.

Activities Include:
  • To create specific agreements where there are unique needs or requirements such as Ancillary Services.
  • Create and update annually specific Service Level Agreements with TRU campus groups such as CUPE, TRUSU, Cariboo Daycare, CLC, etc.
  • To provide those same organizations with cost recovery options by utilizing campus RFP savings for purchase of equipment and or software.
Who to Contact

Contact Karen Wiens at 250-852-6325 or email kwiens@tru.ca
or
David Burkholder at 250-828-5324 or email dburkholder@tru.ca