Thompson Rivers University
Thompson Rivers University

Network and Email accounts

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Network and Email accounts

Service Description

To provide Account Administration for TRU Network and Email accounts, as well as allocate and administer network data space for active accounts

Activities Include:
  • Create Network and Outlook email accounts for TRU staff.
  • Allocate network data space and email space for employee’s use.
  • Create Outlook Resource and Room accounts
  • Assist with permissions to shared data folders, and or shared mailboxes
  • Create Outlook contractor accounts when sponsored by a TRU employee – process through IT Service Desk.
  • Maintenance of these accounts, including archiving of data upon termination, and or a lack of use beyond a period of one year. (Note: the lack of use accounts can be reinstated if requested)
Link to more information

Details of Faculty and Staff Account Network Drive Space
Link to the ASAR form
How to complete an ASAR form for Banner
Accessing your TRU network drives
First time access and installation
Access for Mac OS Clients
Remote Access Troubleshooting
Logging out and securing your data
Faculty/Staff - Create a batch file for your desktop

Who to Contact

IT Service Desk at ITServiceDesk@tru.ca or 250-852-6800 or 1-888-852-8533