Thompson Rivers University
Thompson Rivers University

Getting Started

How do I access OneTRU?

Internet Explorer is the recommended browser for working within the OneTRU Intranet.  Alternatively, Chrome may be used.  Mozilla Firefox is not recommended due to limited functionality.

On campus, logged into a PC with your network credentials, go to: https://one.tru.ca

A TRU employee working off campus or on a mobile device connected to Eduroam must login to OneTRU

Non-TRU employee access to OneTRU is requested and approved internally. A TRU employee must submit an ASAR for OneTRU External User Access.

Once an external user has been provided access to a OneTRU site, they will be contacted by email. Instructions for external user access to OneTRU.


Free online courses

Lynda.com: TRU's subscription agreement for Lynda.com covers all of Thompson Rivers University Staff and Faculty, that means all departments can take advantage of the vast array of learning modules available through Lynda.com until April 2017.

Site Owner Training: Sharepoint 2013 for Site Champions and Power Users

Microsoft: Microsoft Sharepoint Online Training Courses, Videos and Tutorials

Global Knowledge: one day training - available using Professional Development funds (travel required):


Introductory member training

This is a 1.5 hour course that will teach you the basics OneTRU, how to navigate within it and how it will benefit you. Training is available by request. Register Here.


OneTRU demo

To arrange a demonstration of OneTRU for your department send your request through onetrufeedback@one.tru.ca


I have a question / I need some help

Questions about OneTRU, its features, or how it can be used in your department should be directed to onetrufeedback@one.tru.ca.

Problems or issues with OneTRU should be directed through the IT Service Desk at itservicedesk@tru.ca or call 250-852-6800 or 1-888-852-8533 or request support from the listed Site Owner within your OneTRU Team Site.