Thompson Rivers University
Thompson Rivers University

New Account Process

New employee account provision process (network, email, myTRU)

As part of the implementation of Banner for HR and Payroll in 2009, TRU aligned business practices with the concept that Banner is the single "Authoritative Source" for all TRU employees.  This was an important step towards implementing Identity Management that ensures a single unique identity for each employee, securely protecting personal and sensitive information and ensuring that only appropriate secured access is granted to view that information.

All new employees (including visiting scholars and adjunct professors) will make an appointment with HR prior to, or on their first day to ensure that the necessary information is in place to create an electronic job record in Banner. Until that electronic job record exists as the source for the employee identification, computer access cannot be issued to the new employee.

Once an employee has an electronic job record in Banner, the necessary information is in place to create employee computer access. This process may take up to two days to complete and will provide the following computer accounts: 1. TRU Outlook email account, 2. TRU Network/Computer ID to log in to the network including a personal drive (H:) and shared folder drive (O:) 3. myTRU for employee self-service (time sheets, WebReq's, pay cheque stubs)

The new employee should contact the IT Service Desk at 6800 for account information after the two days have passed.

Responsible use policy

It is important that the new employee read and understand the Responsible Use of IT Facilities and Services Policy.

An Applications and Systems Access Request (ASAR) form is still required to gain access to other specific network drives and applications.

Requests for computer equipment and telephones should also continue to be sent to the ITServiceDesk@tru.ca.