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Student Case Manager - Student and Judicial Affairs
Part-time, Temporary (28 hours per week)
The Student Case Manager (SCM) reports directly to the Director, Student and Judicial Affairs (DSJA), providing case management for students of concern identified through the universityís case management Team or DSJA. Participates as a member of the Case Management Team and provides perspective and expertise in managing crisis situations to other team members or members of the university community. Responsibilities include collaboration and consultation with faculties, student and campus services, parents, and community resources; training; maintaining and monitoring systems that support identification of worrisome behaviours and intervention. The SCM participates in the investigation of allegations of student academic and non-academic misconduct and when appropriate recommends suitable sanctions. The SCM provides case management for students of concern which includes careful fact gathering regarding individual student cases and ensuring that recommended actions occur. Follow-up with students, and when appropriate, with studentsí families is completed by the SCM. Participation in assessing and addressing crisis on campus is also expected. The SCM, within the bounds of their competency, will provide coverage for the OSJA in the absence of the DJSA.
∑ Provide oversight of the re-entry process for students on voluntary or involuntary leave of absence or debarment including drafting and implementing behaviour contracts or wellness agreements.
∑ Be required to convene and participate in the Student Case Management Team, the Threat Assessment Team and other related university committees and bodies as identified by the DSJA.
∑ Interpret and apply University Policy as they apply to students.
∑ Meet with Faculty, Staff and/or Students in possibly highly emotionally charged situations.
∑ Perform confidential fact gathering regarding student academic and non-academic issues and provide the compiled information to the DSJA. Subsequent to case resolution, the CSM will follow-up with the student, ensuring that recommended actions occur, refer to other campus or community based services as required. Assisting the DSJA in maintaining the confidential student case database and records is required.
∑ Follow up, as appropriate, on students identified through the case management team, as well as through security, residence and police incident reports.
∑ Monitor and verify media reports as related to student incidents.
∑ Contact families when student emergencies occur in consultation with DSJA.
∑ Provide information about and coordinating studentsí transitions to community mental health resources and specialized treatment programs as well as crisis intervention, hospitalizations and discharge planning.
∑ Serve as a contact point for external constituents (parents, as well as hospital personnel and other community resources) on behalf of the Associate Vice-President Academic, and Student Relations.
∑ Assist the DSJA in addressing possible campus threats.
∑ Assist the DSJA in managing student fatalities, crisis and emergencies.
∑ Must be able to act with a considerable degree of autonomy and independence in the identification and case management of students of concern, adhering to institutional policies and provincial privacy law.
∑ Masterís degree in social work, counselling, public health, education, law (LL.B or J.D.) or related field
∑ Three to five yearsí experience in student affairs or related work in a post secondary setting
∑ Training in the principles and practices of student judicial affairs, including the principles of natural justice
∑ Demonstrated, strong interpersonal and communication skills in a collegial environment
∑ Demonstrated ability to successfully work with sensitive, confidential, personal information
∑ Demonstrated ability to work effectively in situations involving conflict or other high stress circumstances
∑ Knowledge/ability to recognize instances of harassment and conflict
∑ Demonstrated conflict resolution skills
∑ Ability to work within and assist others in navigating through complex systems
∑ Demonstrated ability to interpret and apply policies
∑ Experience working as part of case management support team
∑ Knowledge of threat assessment procedures
∑ Familiarity with relational database software
TERM OF EMPLOYMENT: March 4, 2013 to February 27, 2015
REVIEW DATE FOR APPLICATIONS: Applications will be reviewed commencing February 13, 2013, and may continue until position is filled.
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. As part of its commitment to Employment Equity, TRU encourages applications from qualified members of the four designated groups: women, aboriginal peoples, persons with disabilities, and visible minorities. Applicants are invited to identify themselves if they belong to any of the four designated groups.
Please forward applications via e-mail to email@example.com, quoting the Competition #13-503 in the subject line. Include a cover letter, current curriculum vitae, the names and full contact information for three (3) referees, and copies of all university transcripts.
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- Please submit a separate application for each competition.
- Only attachments in the following formats will be accepted: Word (.doc, .docx), PDF, Text (.txt), Excel (.xls, .xlsx). Paper and/or faxed applications will no longer be considered.
- We wish to thank all applicants, however; only those under consideration will be contacted.