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Help Desk

For information or assistance on Facilities Services matters contact our Help Desk phone (250) 828-5388, email facilities@tru.ca or fax us at (250) 371-5865.


TO INITIATE A WORK ORDER

If you require the services of the Facilities Service Division, please contact the Facilities Help Desk at (250) 828-5388 or email facilities@tru.ca.

Ensure all relevant information is provided; requestor's name/telephone number and/or email address, building, room number and a detailed description of the work required. 

The work request system allows Facilities to prioritize, schedule and assign work to ensure each request is handled in the timeliest manner possible.

Emergency work requests are defined as an immediate threat to the safety and/or security of persons or damage to equipment, materials or structures, and should be reported to the Facilities Service Desk at (250) 828-5388.