Thompson Rivers University
Thompson Rivers University

Help for Online Services

Web Registration Minimum Browser Requirements

  • Internet Explorer 5 or Firefox 1 and higher.
  • Javascript must be turned "on".
  • Cookies must be enabled.
  • The Safari browser on the Mac is not supported.

Download the latest version of Firefox or Internet Explorer.

You may be able to use earlier versions of these or other browsers not listed here, though success is not guaranteed.

Web Registration Hours of Operation

Web registration is operational seven days a week, with the following exceptions for maintenance:

  • Daily, between 3:30 a.m. and 5:00 a.m. Pacific Time
  • Saturday, between 1:30 a.m. and 5:00 a.m. Pacific Time

You may register during the above down times by accessing and submitting the secure online Course Registration form.

Security When Using Public-Access Computers

TRU-OL has provided as secure an environment as possible. However, most browsers save recently opened screens in a "cache" file. Consequently, even though you log out from online services and quit the browser, another person later using the same computer may be able to access this cached information and look at your personal records. To prevent this, you must do the following:

  • Always log out from online services.
  • Always clear your browser's cache before quitting.
  • Always quit the browser.