Contact Information
Registrar’s office regarding graduation eligiblity convocation@tru.ca.
Ceremonies office regarding the convocation ceremony ceremonies@tru.ca.
Open Learning toll free 1-800-663-9711 or international 1-250-852-7000, ssrecords@tru.ca.
FREQUENTLY ASKED QUESTIONS
Do I have to register to participate in the Convocation ceremony?
Yes. If you have completed your studies and wish to have your name in the printed program for the ceremony, you must submit the Graduation and Convocation Application form online or at the Registrar's Office by the dates shown on the application form. If you have outstanding fees or fines you will not be eligible to receive your credential. Please contact the Registrar's office regarding outstanding fees.
I received my credential in the mail today, but I would still like to attend the next convocation ceremony. What do I receive at the ceremony?
You received your credential in the mail because you graduated earlier in the year. You are welcome to apply to participate in the ceremony, and at the ceremony you will receive a certificate of participation.
I have not received a convocation package in the mail. I applied online before the deadline. Could you please verify that I am on the convocation list?
Convocation information packages are mailed to the address recorded in the Registrar’s office, and are mailed during the first week of May. If you have changed your address, or want to verify that you are on the list, you should contact the Registrar’s office.
I am unable to attend the convocation ceremony but would like to receive my credential. How do I apply?
If you are unable to attend the ceremony, the Registrar’s office will mail your credential providing you have fulfilled the requirements to graduate. Please submit the online application form https://kamino.tru.ca/convocation/graduation_application.html
Is regalia provided to me for the Convocation ceremony?
Yes. TRU provides the regalia free of charge for the ceremony only; gowns must be returned 1.5 hours after the ceremony. If you do not return your gown, TRU will invoice you for replacement cost.
What should I wear under my regalia?
Comfortable shoes that are suitable for the procession and suitable for weather conditions are advisable. TRU uses black gowns and caps; therefore black shoes, slacks, dress or skirt will blend with the regalia. Please dress comfortably for weather conditions, particularly when the ceremony is held outside in June.
Can I rent regalia for arranging my own photographs?
Yes. To rent a gown, visit the Students’ Union office. To secure a rental gown during graduation season, phone the Member Services Desk at 250.828.5289 to make a reservation. When you pick up a gown, remember to bring a credit card or $20 cash for a security deposit. There is no charge for renting and your deposit will be returned to you when the gown is returned in the same condition as when you picked it up.
I will be participating in convocation; however I am having mobility problems, and am only able to stand or walk for brief periods of time. What is the best way to alleviate my concerns?
If you wish to be in the procession, we will arrange for a chair for you in the procession waiting line. However, it is a fairly long walk from Old Main to the stage. You are welcome to check in and gown early, then go directly to the stage seating. We can arrange for someone to accompany you, or you may bring a guest to assist you. Please tell the ushers of your concerns.
Where are the Convocation ceremonies held?
In June, the Convocation ceremonies are held outside on the Campus Commons in front of the Campus Activity Centre. During inclement weather, the ceremonies are moved inside the TRU Gymnasium. The decision to move the ceremonies inside is usually made the evening before the ceremony. In October, the ceremonies are held in the TRU Gymnasium.
Are graduates limited to a certain number of guests at the ceremony?
TRU does not limit the number of guests you invite to attend convocation. However, seating is on a first-come, first-served basis. Please ask guests to arrive at least 30 minutes before the ceremony is scheduled to begin.
I have not received picture proofs from my convocation ceremony. Where can I find these?
The Artona Group takes photos of graduates as they cross the stage. Proofs are mailed to the student address filed in the Registrar’s records. You may contact Artona at 1-800-668-3866 or www.artonagroup.com.
Where should my guests park?
Parking is free of charge during Convocation ceremonies, and guests are welcome to park in any Student parking space. As parking is in high demand on campus, guests should allow time to find a suitable space.
I have an elderly guest who wants to attend the ceremony and requires family assistance. What arrangements are made for guests who require assistance from their friends or family?
Guests who require mobility assistance may park in parking spots assigned for disabled. However, for events that have high traffic, these spaces may not be available. We suggest family or friends come early or drop off their guest close to the venue. There is reserved seating for disabled and one or two accompanying guests.