Home
Planning an Event
Attending an Event
Facilities & Venues
Accommodations
Catering
Contact Us

Have Questions?

 > TRU Home > TRU Conference Centre > Facilities & Venues > Terms and Conditions

Terms, Conditions, Policies & Payment Methods

Minimums & Labour Charge

  • Breakfast Selections are designed and priced for a minimum of 20 persons
  • Dinner Buffets and Luncheons are designed and priced for a minimum of 30 persons
  • Plate Service Dinner Menus are designed and priced for 50 people or more

Guaranteed Numbers

  • A guaranteed number is required 5 business days prior to the event
  • All service charges will be based on ACTUAL numbers of guests served if more than the guaranteed guests are served
  • Prices can change without notice, but will be guaranteed 60 days prior to the function
  • Minimum number of meals is required on ALL orders

Invoicing Deposits & Pricing

  • For all groups a non-refundable deposit is required at booking
  • 75 % Food & beverage payment is required 10 business days before the event
  • For TRU Departments an account code is required prior to all catering & events

Cancellation Policy

  • Non-refundable deposit is required at time of booking
  • Cancellations should be made in writing to the Events coordinator

Liquor Service

  • There will be a charge of $16 per hour (minimum of 4 hours) for the bartender if total bar sales are less than $350.00. If total bar sales exceed $350.00 there will be no bartender fee.
  • Under the terms of the BC Liquor License Act, the Management of TRU Catering is prohibited from allowing any individual or group to provide their own alcohol at catered events

Other Rentals

  • China is included for all events held in the Campus Activity Centre.
  • All areas outside the Campus Activity Centre and all OFF SITE Catering will include disposable service or a charge for china service.

Food & Beverage Policy

  • The CAC will be the sole supplier of all food & beverages items, the only exception will be wedding & special event cakes when full catering is provided by the CAC.
  • Food & beverage selection is required 2 weeks prior to event
  • All food & beverage charges are subject to 10% gratuity & 5% GST
  • Children 2-12 years are half price. Toddlers 2 & under are no charge

Facility Policies

  • We request that no confetti be used on the premises. A $75 clean up charge may be applied
  • AV Equipment can be arranged through our in house supplier or clients are permitted to arrange their own
  • To ensure all requirements are agreed upon a confirmation contract is required to be signed by the client
  • All events must be completed by 1:30am and vacated by 2:00am.
  • A minimum of $50 per hour for each hour a function is late will be levied plus additional $16 per staff member
  • An additional $5.00 per hour, per staff member will be charged for events hosted on Statutory Holidays
  • In the case of unforeseen circumstances we reserve the right to substitute a comparable function room
  • We reserve the right to inspect & regulate all private parties, meetings & receptions.
  • Liability or Damage to the premises will be charged accordingly and is the responsibility of the person booking the event.
  • Space for the event is booked only for the times indicated.
  • Set up & dismantle times, if required, are not included and should be specified at the time of booking
  • If displays, exhibits or products are used, arrangements for their arrival, unloading & departure must be made through the catering office.
  • Such displays, exhibits, or products are the responsibility of the exhibitor & we accept no liability whatsoever for the loss or damage of these displays.
  • The Campus Activity Center is not responsible for damages to or loss of any articles left prior to, during or following any function by the customer or their guests.
  • We reserve the right to require security should situations warrant for either or both parties contracting said functions.
  • Additional costs will be assessed for electrical requirements above and beyond the normal usage.
  • Depending on room set up requirements & catering, room set up costs & fees may vary

Payment Methods

  • Payment methods accepted are: VISA, MasterCard, AMEX, Cash, or Cheques
  • Made payable to: Ancillary Services, 900 McGill RD Kamloops, BC V2C 0C8